CU*Talk allows members to perform the following transactions via your phone:
- Review account balances
- Obtain certificate information
- Acquire loan information
- Verify check clearings
- Transfer funds between shares or checking
- Make loan payments from shares or checking
- Check current investments and loan rates
- Receive timely credit union messages
- Change your current password
Directions for using CU*Talk
Grand Rapids Local: (616) 285-5720
Toll Free: (800) 860-5704
Call the credit union at (231)726-4871 to activate your password.
- Enter your credit union access code, which is 043#
- Enter your base account number, followed by the # button. If your account number is 123456-000 for example, you would enter 123456#
- Enter your personal identification number, followed by the # button
Main Menu Options
- Account Inquiries
- Perform money transactions
- CU Rates/ Loan Estimates
- Change PIN
- Different Acct. No.
- CU Services
- Repeat options
- End call
- End call
- Instructions
2. Perform money transactions
3. CU Rates/ Loan Estimates
4. Change PIN
5. Different Acct. No.
6. CU Services
8. Repeat options
9. End call
0. Instructions
Account Suffix Codes
000-000 – Shares
001-009 – Checking
010-010 – Youth Shares
011-014 – Variable Rate Shares
015-019 – IRA Shares
020-020 – Christmas Clubs
025-029 – Vacation Clubs
070-079 – Roth Conv Shares
080-089 – Roth IRA Shares
090-090 – VISA Classic Payments
091-091 – VISA Platinum Payments
462-463 – Sub Savings
464-464 – Tax Club Share
470-470 – Coverdell IRA Share